Shipping policy
Shipping Policy
Thank you for shopping with us! Please read our shipping policy carefully before placing your order.
📦 Order Processing All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
🚚 Shipping Rates We offer free shipping on all orders within the contiguous United States — no minimum purchase required.
⏱ Estimated Delivery Time Orders are typically delivered within 7–15 business days after shipment. Actual delivery times may vary depending on your location and carrier conditions.
📍 Shipping Area We currently ship to addresses within the contiguous United States only.
🔍 Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package online at any time.
🔄 Free Returns & Exchanges We want you to love your purchase. If you're not completely satisfied, we offer free returns and exchanges within 30 days of delivery.
⚠️ Shipping Delays We are not responsible for delays caused by carrier issues, weather conditions, or other circumstances beyond our control. If your order is significantly delayed, please don't hesitate to contact us.
📬 Contact Us For any shipping-related questions, please reach out to us:
- 📧 Email: admin@thinmay.com
- 📞 Phone: +1 (724) 284-4991
We typically respond within 1–2 business days.